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Posted: Wednesday, September 6, 2017 6:32 PM

Job Description:/h3:
Education Dynamics is located in Boca Raton, FL.
The Account Manager position advises students relating to continuing educational programs that best fit their needs. In this role the advisor will handle 100 plus in:bound and out:bound calls from student prospects per day. They will able to provide a variety of choices that result in the best solution possible for both the student prospect and the schools, which offer that program of interest.
Every phone interaction that our advisors have with a potential student is designed to understand not only the students wants, but also their needs, challenges, and life goals. By offering this one on one phone interaction, we are able to focus on what a student is actually looking for, and give them the options they deserve.
Position Responsibilities:
Receive and transfer inbound and outbound calls
Maintain up to date knowledge of schools, programs, procedures, careers, and any other service provided by Education Dynamics
Ability to adequately service multiple lines of business including Education Connection Advising, Test Drive College, Lead Verification, On:Location and New Business Ventures
Ensure high quality metrics, customer service standards and sales conversion goals are consistently met
Exemplify professionalism and a positive attitude for each and every prospective student
Perform other duties as assigned
Education and Other
BA/BS degree preferred, but not required
1 year minimum of experience working in education, online admissions, academics or comparable call center experience
1 year of previous inside sales
Ability to learn degree programs, career choices
Strong work ethic required. The ability to get things done and multi:task in an emerging, high:growth company is key
A proven track record of success and ability to close deals via telephone
Commitment to exemplary customer service
Pleasant and clear telephone voice, along with good listening skills
PC Software skills : functional knowledge of MS Office Suite
Must be able to work a flexible schedule including some evenings / weekends ( availability to work 1 Saturday a month up to 3 hours.)
Company Description:/h3:
Education Dynamics
Education Dynamics is a marketing services and technology company dedicated to getting students to the right program at the right school at the right time. As the premier provider of qualified prospective students for colleges and universities, we identify individuals who are the best fit for a schools programs and who are most likely to complete them. Our services also cover the key stages of the student lifecycle, from initial inquiry through program enrollment.


• Location: West Palm Beach

• Post ID: 65477527 westpalmbeach is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017