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Posted: Wednesday, May 17, 2017 10:31 PM

DUTIES INCLUDE BUT ARE NOT LIMITED TO:
  • Interview patients at workstation to obtain all necessary account information.
  • Ensure charts are completed and accurate
  • Verify all insurance and obtain pre-certification/authorization
  • Calculate and collect patient liable amounts
  • Ensure that all necessary signatures are obtained for treatments
  • Answer any questions and explains policies clearly
  • Process patient charts according to paperwork flow needs and established productivity standards
  • Welcome patient and family members in a professional manner. Answer patient and visitor questions
  • Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
  • Verify insurance benefits and determines pre-certification status. If pre-certification is needed, call the insurance precert department and initiate review or verify authorization number provided by scheduling staff.
  • Enter all information and authorization numbers into the registration system.
  • Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
  • Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies.
  • Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO. Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate.
  • Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer.
  • Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests.
  • Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
  • Other duties as assigned
    KNOWLEDGE, SKILLS & ABILITIES
  • Communication - communicates clearly and concisely, verbally and in writing
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by
  • consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • PC skills - demonstrates proficiency in PC applications as required
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
EDUCATION
  • High school diploma or GED required
    EXPERIENCE
  • At least one year of registration experience preferred

Click here for more info: https://hca.taleo.net/careersection/0hca/jobdetail.ftl?job=03194-2428&lang=en


• Location: West Palm Beach

• Post ID: 51492663 westpalmbeach
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