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Posted: Wednesday, September 6, 2017 5:59 AM

Job Description:/h3:
Customer Relations Specialist
Royal Legacy Consulting, Inc.: West Palm Beach, FL
Customer Relations Specialist Job Responsibilities :
Serves customers by providing product and service information; resolving product and service problems.
Customer Relations Specialist Job Duties :
:Answering product and service questions; promoting information about other products and services.
:Opens customer accounts.
:Maintains customer records by updating account information.
:Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
:Maintains financial accounts by processing customer adjustments.
:Recommends products and services to management by collecting customer information and analyzing customer needs.
:Prepares product or service reports by collecting and analyzing customer information.
:Contributes to team effort.
Customer Relations Specialist Skills and Qualifications :
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Active Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi:tasking.
0:6 years experience in related fields :
:Customer Service
:Hospitality
:Retail
:Restaurant
:Sales
:Marketing
:Management
Exceed Expectations Be All You Can Be

Source: https://www.tiptopjob.com/jobs/71642082_job.asp?source=backpage


• Location: West Palm Beach

• Post ID: 65447022 westpalmbeach
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