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Posted: Saturday, August 19, 2017 11:38 PM

Job Description:/h3:
The event specialist must provide exceptional customer service to all customers, current and new by fulfilling their party rental needs. Also, provide ongoing customer support with all functions pertaining to the clients event.
Primary Responsibilities:
: Assist customers with their orders, questions or any services relating their event. Making sure that all work is accurate, inquires are resolved and client is satisfied.
: Ability to handle high volume of proposals and requests via phone, email and walk ins.
: Proactively handle any order, equipment or payment related issues timely, before the event date.
: Serve as the customer champion to successfully manage, act and resolve their needs with a sense of urgency and to the satisfaction of the customer while adhering to company guidelines.
: Communicates freely with leaders, supervisors and management staff any issues or problems that need further clarification or handling.
: Ability to prioritize with the goal to complete and/or resolve job related issues by the end of the day.
: Collaborate and build relationships with sales, operations, credit, logistics and other personnel in regards to the timely resolution of any customer issues.
: Product and operational knowledge must be kept current regarding equipment and linens by utilizing the website, showroom and intranet.
Preferred Qualifications:
: H.S diploma or associates degree in
: 1:2 years in a customer service/ sales orientated enviroment.
: Strong PC skills, including proficiency in Outlook, Word and Excel.
: Prior catering, event planing or other hospitality experience is a plus.
: Ability to thrive in a team oriented, fast pace and innovative environment.
: Strong sense of ethics, etiquette and tact.
: Problem solver and solution oriented with the ability to identify and handle conflicts timely.
: Detail oriented and organized with the ability to complete and manage a large volume of high quality work quickly coupled with the ability to multi task effectively.
: Timely return of responses to customers reagrding orders and information requested.
: Positive attitude, composure, sense of humor, creativity, adaptability and approachability.
: Availability to work flexible day/night and weekend schedules due to the seasonal nature of the business and the high volume of customers during this time.
: Bilingual (Spanish/English) no required; but it would be a plus.
Please, DO NOT CALL Thank you.

Company Description:/h3:
Superior Party Rental is a company that provides a full spectrum of party supplies for your next event. We offer high:end Party Rental equipment at extremely competitive prices. Our professional staff at Superior Party Rental would like to assist you in planning your event. We realize that any event is a special occasion. Our party consultants will be pleased to share their knowledge and experience with you to help plan the entire event at no additional charge. We specialize in weddings, birthday parties, graduations, corporate events and even small gatherings at home.
No event is too large or small for us to make it a success
We carry a wide variety of Tents, Tables, folding chairs, linens, china, glassware, flatware, dance floor, staging, red carpet and stanchions much more. Delivery, set:up, and take:down and also customer pick up services are available for our exclusive clientele.
At Superior Party Rental we care about all your party needs, from start to finish
We are committed to our customers, our goal is to exceed your expectations in every way possible. Our service will be prompt and personal, and weddings and events will be treated by all of our employees as if it were our own.
It is not just our prices that keep our customers loyal. Our reputation for caring, committed customer service is unmatched.


• Location: West Palm Beach

• Post ID: 63955118 westpalmbeach is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017