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Posted: Monday, September 4, 2017 3:42 AM

First Republic is an ultra:high:touch bank that provides extraordinary client service. We believe that one:on:one interactions build lasting relationships. We move quickly to serve our clientsA? needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals : our number one source of new business.We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast:paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service. The Assistant Manager position is responsible for providing sales and business development support, maintaining quality customer service, co:managing branch operations and serving as acting Manager when the Branch Manager is absent. DUTIES AND RESPONSIBILITIES: Branch OperationsSupports the Branch Manager by overseeing the efficient operation of the branch ensuring all operational functions are completely and properly performed by the staffUtilizes all available resources to provide the best solution to ultimately enrich and create a memorable customer experienceAssists Personal Bankers with policies, procedures, products, systems and banking transactions Monitors branch service quality levels and coaches staff to achieve appropriate levelsContinually reviews operating procedures and practices in order to identify possible deficiencies and improve efficiency Audit branch transactions according to branch policies and procedures Sales, Business Development and Customer Service Responsible for checking account and deposit growth Promotes and introduces new banking products and services to customersUnderstands customer needs to refer them to Relationship Managers, Preferred Bankers, and Trust Officers Establishes and maintains professional relationships with customers to ensure repeat and referral business and minimize customer attritionProactively seeks ways to develop and expand customer relationships in order to build a book of business and contribute towards meeting individual and branch sales goalsActively participates in branch sales promotions Management Assists and supports the Branch Manager in leading a team of sales and service professionals to meet and exceed sales goals and customer satisfaction goalsOrganizes the daily workflow of the department. Provides daily supervision and assistance to Personal Bankers in order to maintain quality staffing and high customer service levelsAssists and supports Branch Manager in fostering a team environment in which all employees can perform to their full potentialAssists and supports Branch Manager in supervising and coaching teams on professionalism, sales techniques, service expectations and compliance guidelinesAssist and supports Branch Manager in the selection, training, supervision, and evaluation of branch staff, provides input to bonus payments and other compensation actions EDUCATION, EXPERIENCE AND/OR TECHNICAL SKILLS:Ideal candidate should have:College degree preferred3 years proven relationship banking experiencePrior supervisory experience is a plusInterest in salesPossess an enthusiastic and professional attitudeAbility to coach and mentor branch staff to perform above job performanceHigh level of attention to detailStrong verbal and written communication skillsOrganizational and time management skills Computer skills


• Location: West Palm Beach

• Post ID: 65388612 westpalmbeach is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017